Shipping policy

Shipping Policy

Last Updated: September 2026

At Best Mart, we aim to provide our customers with fast and reliable delivery.

📦 Order Processing

- Orders are generally processed within 1–2 business days after they are received.
- Once your order has been dispatched, tracking details will be provided where available.

🚚 Delivery Time

- Delivery within major cities of Pakistan generally takes 2–5 business days.
- Delivery to remote areas may take a little longer.
- Delivery times may vary due to courier service delays, weather conditions, public holidays, or other unexpected circumstances.

💰 Shipping Charges

- Shipping charges will be shown at checkout based on the delivery address and available shipping option.
- If Free Shipping is available for a particular product or order, the details will be mentioned on the product page or at checkout.

📍 Delivery Address

Customers are responsible for providing a complete and correct delivery address, phone number, and other required information when placing an order.

Delivery delays or unsuccessful deliveries caused by incorrect or incomplete information may result in additional charges.

📞 Delivery Issues

If your parcel has not arrived within the expected delivery time, please contact Best Mart. We will help you check the delivery status with the courier service.

📦 Damaged Package

If your package appears visibly damaged when you receive it, please check the package in the presence of the courier representative where possible and contact Best Mart immediately.

❗ Important

Delivery times are estimates and are not guaranteed. Delays may occur due to public holidays, weather conditions, courier service issues, or other circumstances beyond our control.

Best Mart
Thank you for shopping with us! ❤️